Hand-Tufted Geometric Star Rug | Plush New Zealand Wool Runner

Shipping from India

Processing time

18-30 business days

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

• Accepts Etsy gift cards

Returns & Exchanges

Returns & exchanges accepted within 14 days

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

I gladly accept cancellations

Request a cancellation within: 4 hours of purchase

Privacy policy

Privacy Policy for ZFT INTERNATIONAL

This Privacy Policy describes how and when ZFT INTERNATIONAL ("I", "me", "my", "our") collects, uses, and shares information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third-party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
1. Personal Information We Collect
To fulfill your carpet order, you must provide us with certain information (which you authorized Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for custom carpet sizes, colors, or specific design requests, for example) if you contact us directly.
2. Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:
To provide our services: Such as when we use your information to handcraft and fulfill your carpet order, to settle disputes, or to provide customer support.
Legal compliance: If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law.
Legitimate interests: As necessary for the purpose of our legitimate interests, provided those interests are not overridden by your rights or interests. We use this information to provide the services you requested and to improve our products.
3. Information Sharing and Disclosure
Information about our customers is vital to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy: We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers: We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies and freight carriers (to ensure your carpet arrives safely). We will share your personal information with these third parties, but only to the extent necessary to perform these services.
Compliance with laws: We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.
4. Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for a period of 7 years to comply with business tax laws.
5. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
Access: You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
Change, restrict, delete: You may also have the rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
Complain: If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
6. How to Contact Us
For purposes of data protection laws, ZFT INTERNATIONAL is the data controller of your personal information. If you have any questions or concerns, you may contact us at: [Business Email : zftinternational51@gmail.com].